Employee Spotlight: Sol, Support Engineer

Meet Muhammad Solihin Bin Muhamad, the Support Engineer in Hatio!

What do you do at Hatio?

I am the Support Engineer and I handle Customers’ related issue.

What did you do before Hatio?

I was studying before I started my career path at Hatio.

Why did you choose Hatio?

I was attracted to the framework architecture at Hatio and that became one of the reasons I joined Hatio.

What do you like most about your job?

Things I like about my job are that I get to meet new people and befriend them.

What has Hatio changed since you joined?

While the employee benefits remain, the management team has improved a lot over time.

What excites you the most about the year ahead?

I am excited to see the growth of Hatio and break through my KPIs.

What department do you collaborate with? What is that like? 

I have collaborated with the Developer Team to work on a highly prioritised customer issue.

What cross-functional projects have you been involved in? 

I participated in cross-functional projects like onboarding clients onto our system.

What’s your favourite part about the Hatio culture?

Communication. This is my favourite part of Hatio’s culture as team members always communicate with each other even on nonworking days whenever there are issues.

What do you like to do when you aren’t working? 

Playing games and managing my own business are what I like to do during my free time.