Technology-enabled growth for a logistics and fulfilment company

“It’s about finding the right technology fit that meets the business needs, proper implementation, and customisation.”

Bernard Hor, CEO of Hatio

In today’s increasingly complicated world, the logistics business must meet ever-increasing problems. This is mostly because it reflects customer behaviour. In today’s omnichannel retail and one-day delivery environment, offering accelerated shipping is no more a luxury but a requirement.

If you want your customers to have an enjoyable online shopping experience, you need to be sure that your logistics are in order. To compete in an ever-competitive market, companies are now focusing on logistics to differentiate themselves and establish customer loyalty.

The possibilities are limitless, but the challenge is daunting as well. The old ways of doing things must be discarded in favour of more cost- and time-effective, more modern alternatives. This is where modern technology comes into play, as you might expect.

Greater inventory visibility

Lack of inventory visibility can lead to disastrous consequences in today’s omnichannel world. The last thing anyone wants to do is guarantee a customer’s next-day delivery only to disappoint them when the product they ordered is out of stock.

Order Fulfilment Systems that are integrated with Warehouse Management Systems (WMS) must be developed by 3PLs in order to ensure smooth order processing. An effective inventory management system allows organisations to accurately estimate future demand and prevent losing revenues due to insufficient supply. WMS can track inventory in real time, even while it is in travel, providing you complete visibility into everything from orders and storage units to shipments and trucks. As a result, you’re able to better utilise your resources while also enhancing the flow of communication between business partners.

Finding the perfect last-mile carrier partner

Due to rising expenses and an increased commitment to deliver faster and a wide range of options for the techniques and partners, picking the right last-mile carrier is a challenging undertaking. An efficient and cost-effective partner should be sought for. This ensures that the consumer does not have to bear the costs of transportation and that the product is delivered on time.

Software for multi-channel sales that is integrated with multiple carriers may be the answer to your concerns. You receive access to all integrated last-mile carriers at no additional cost and can choose the one that best meets your needs by signing up with one.

Generate accurate reports

A 3PL provider’s performance is largely determined by the quality of its reporting. As a part of this process, providing customers with real-time inventory insight and real-time tracking is essential. As long as companies use the appropriate measures, they can figure out if they’re providing adequate service at a reasonable price.

Tracking all the shipments that are now being processed is an extremely time-consuming endeavour, no matter how it is done manually or on a spreadsheet. An advanced multi-channel selling platform that can track and provide accurate reports will help you to collect, analyse, and store all past data to find areas for improvement. You can utilise this data to alert customers to any current or recurring concerns and to identify areas for improvement.

Reduce human errors

Most order processing and storage processes in the logistics industry still entail a significant amount of manual labour. As a result, the entire order fulfilment process was subject to human mistake. WMS and multi-channel selling software that automates many aspects of order fulfilment will greatly eliminate manual errors and speed up the entire process. This, in turn, enables you to optimise your entire workflow.

Paperless documentation

An effective WMS that provides real-time tracking and updates eliminates the need for paper documentation in warehouse operations. With real-time updates, it ensures that you have the most up-to-date information and inventory. Picking, packing, and invoicing may all be done without paper, which reduces the risk that paper documents can introduce into the fulfilment process (in case of misplaced or incorrect documentation).

Reduced costs

In today’s competitive logistics market, the rising costs of maintaining a successful logistics business are a major worry. The use of an inventory management system helps to efficiently allocate workers, coordinate the picking and packaging processes, and in turn, optimise the operations of the business.

The logistics business is experiencing a new degree of efficiency, from warehousing through delivery, as technology continues to streamline all processes that were previously done in the traditional manner and minimise manual intervention. Modern SaaS technology is reshaping the logistics sector by giving you comprehensive access and control over your inventory, all while saving you money. This technology must be accepted and adopted by all logistical actors if they are to expand their scope and reap the benefits of an expanding logistics market.