Privacy Policy

1. Personal data we collect

We collect personal data that you provide to us, including when you submit the "See Hatio in Action" form, apply for a role, or correspond with us.

• Name, company, job role and industry
• Work email address and phone number
• Information you include in messages or applications, such as your CV
• Technical data such as IP address, browser type and pages visited, collected through cookies and analytics tools

2. How we use personal data

We process personal data for the following purposes:

• To respond to enquiries and arrange product demonstrations
• To provide, support and improve our services
• To assess job applications
• To send information about Hatio products and services, where you have agreed to receive it
• To understand how our website is used and improve it
• To comply with legal and regulatory obligations

3. Consent

By submitting your personal data to us, you consent to its processing for the purposes described in this policy. You may withdraw consent at any time by contacting us. Withdrawing consent may mean we are unable to respond to your enquiry or provide certain services.

4. Disclosure to third parties

We do not sell personal data. We may disclose personal data to:

• Hatio group companies, including our headquarters in Korea
• Service providers who host, store or process data on our behalf, such as cloud hosting, email and analytics providers
• Professional advisers, auditors and authorities where required by law

5. Transfer outside Malaysia

Some of our service providers and group companies are located outside Malaysia. Where personal data is transferred outside Malaysia, we take reasonable steps to ensure it receives a comparable level of protection, as required by the PDPA.

6. Security

We take practical steps to protect personal data from loss, misuse, unauthorised access, modification or disclosure, including access controls and secure hosting.

7. Retention

We keep personal data only for as long as needed for the purposes it was collected for, or as required by law. When it is no longer needed, we delete or anonymise it.

8. Your rights

Under the PDPA you may:

• Request access to the personal data we hold about you
• Request correction of personal data that is inaccurate, incomplete or out of date
• Withdraw consent or limit how we process your personal data
• Ask us to stop sending you marketing communications

9. Cookies and analytics

Our website uses cookies and similar technologies, including Google Analytics, to understand how visitors use the site. You can control cookies through your browser settings.

10. Changes to this policy

We may update this policy from time to time. The latest version will always be published on this page with the date it was last updated.

11. Contact us

For questions about this policy, or to access, correct or withdraw consent for your personal data, contact: